CANCELLATION BY GUEST

The deposit of $600 per person is non-refundable.

If the cancellation is made more than twenty-one (21) days from departure, the trip cost minus the deposit is refunded. While the deposit is retained in this instance, you do have the option of transferring your booking to a later date and using this deposit as a credit.

If the cancellation is made within twenty-one (21) days of the booking departure date, no refund is available.

The date of cancellation is the date that Freycinet Experience Pty Ltd receives written notice of the cancellation.

Cancellation will take effect if you fail to arrive at the pre-arranged meeting place at the time stipulated. No refund will be paid if you voluntarily leave your walk after it has commenced. No refund will be paid if you need to leave the walk for reasons of bereavement, injury or illness.

Travel insurance and medical insurance are therefore strongly recommended.

 

CANCELLATION BY FREYCINET EXPERIENCE

Freycinet Experience Pty Ltd reserves the right to cancel any walk up to fifty-nine (59) days prior to a departure date if a booking remains unpaid.

Freycinet Experience Pty Ltd reserves the right to cancel any walk up to twenty-eight (28) days prior to departure due to forecasted conditions, low guest numbers or other circumstance out of its control. In this event, a full refund will be issued, and notice will be provided to the guest.

No walk will be cancelled inside of 28 days prior to departure unless a natural threat, or those items listed below, occurs. Every effort will be made to consolidate numbers so that a booked walk will successfully depart.  As we operate in wild, untouched and remote environments, there may be circumstances in which we will need to cancel a trip to ensure the health and well-being of our guests and guides. Freycinet Experience Pty Ltd reserves the right to cancel any trip, including a guaranteed trip, at any time prior to departure, due to natural disasters or acts of God, as well as terrorism, political instability or other external events which make it unviable or unsafe for Freycinet Experience Pty Ltd to operate our planned schedule.

Freycinet Experience Pty Ltd will not be responsible for reimbursement of cost of flights, accommodation, hire car, meals or any other incidental costs which are or may be incurred in relation to the cancelled trip. Travel insurance and medical insurance are therefore strongly recommended.

As this guided tour involves travel in remote areas along the Peninsula, Freycinet Experience Pty Ltd reserves the right to alter an itinerary, as required, to ensure the health and well-being of its guests and guides.  Finally, Freycinet Experience Pty Ltd reserves the right to advise against walks, due to fitness levels or health reasons, if they deem that a guest, or group, might be at risk if they partake in that walk.  For specific TasVacations package details including full terms and conditions check with your RAA Travel Advisor.